FAQs

Why We Don’t Accept Insurance

Q: Does Trinity accept health insurance?

A: No, Trinity: Holistic Wellness operates under a Direct Primary Care (DPC) model, which means we do not bill or accept insurance. This allows us to provide longer visits, more personalized care, and greater flexibility in how we serve your health needs—without the limitations or delays imposed by insurance companies.

Q: What is Direct Primary Care (DPC)?

A: DPC is a patient-centered healthcare model that removes third-party payers from the doctor-patient relationship. Instead of billing insurance for each visit or service, we offer transparent, straightforward pricing and personalized care plans directly to our patients.

Q: Why doesn’t Trinity work with insurance?

A: Insurance often dictates the duration and scope of care, which can compromise quality. By not accepting insurance, we can take the time needed to understand the root causes of your health concerns and develop tailored wellness plans focused on long-term healing, not just quick fixes.

Q: Can I still use my insurance for labs or prescriptions?

A: Yes. While we don’t bill insurance for our services, many patients use their insurance for labs, imaging, specialist referrals, and prescriptions, depending on their plan. We’re happy to work with you to coordinate those elements of your care.

Q: Can I submit receipts to my insurance for reimbursement?

A: Some patients with out-of-network benefits or HSAs/FSAs may be able to submit receipts for reimbursement. We can provide itemized documentation when you request it, but we recommend checking with your insurance provider first.

Q: What are the benefits of a DPC model for me?

A: The DPC model gives you direct access to your care team, longer and more meaningful visits, transparent pricing, and a focus on prevention and healing, not paperwork and billing codes. It’s healthcare designed around you.